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This Privacy Policy shall govern and apply to anyone accessing or using the websites located at (“Website”), in email, text, and any other electronic messages between you and Twist Boutique, and at any other websites controlled by Twist Boutique. This Policy summarizes what personally identifiable information Twist Boutique may collect, and how Twist Boutique might use this information. This policy also describes important topics relating to your privacy.

Please read this policy carefully to understand Twist Boutique’s policies and practices regarding your information and how Twist Boutique will treat it. If you do not agree with this policy and practices, your choice is not to use the Website. This policy may change from time to time. Your continued use of this website after Twist Boutique makes changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

What Information Does Twist Boutique Collect?

Twist Boutique has access to/collects information that you voluntarily provide via the Website, email correspondence, or other direct contact from you. Twist Boutique will only collect the personally identifiable information (such as, but not limited to, name, title, company name, address, telephone number, or e-mail address) provided by you.

Why Does Twist Boutique Collect Your Personal Information?

Twist Boutique offers various products and services to its customers. Twist Boutique strives to provide customers the utmost quality and best possible experience. Twist Boutique uses your voluntarily provided personal information to both meet those expectations and to raise yours, through internal uses such as tracking your order, analyzing customer preferences, and improving product availability.

How Does Twist Boutique Use Your Information?

Twist Boutique is the sole owner of the information collected on this site. Twist Boutique will not sell or rent this information to anyone. Twist Boutique will use your information to respond to you, regarding the reason you contacted us. Any of the information Twist Boutique collects from you may be used to improve the Website, improve customer service, process transactions, or send periodic emails.

Twist Boutique will not share your information with any third party outside of its organization, other than as necessary to fulfill your request (e.g. to ship an order or send you requested information). Twist Boutique retains the right to transfer necessary information in connection with the sale of its business, including sales in bankruptcy or liquidation. Unless you request otherwise, Twist Boutique may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access To And Control Over Information

You may opt out of any future contacts from Twist Boutique at any time. You can do the following at any time by contacting Twist Boutique via the email address or phone number given on the Website:

• See what data Twist Boutique has about you, if any.

• Change/correct any data Twist Boutique has about you.

• Have us delete any data Twist Boutique has about you.

• Express any concern you have about Twist Boutique’s use of your data.

You have the right to access the personal information you provided to Twist Boutique. If you require details of your personal information, Twist Boutique will need to verify your identity before meeting your request, which we will process in a reasonable time. If you find that the information Twist Boutique holds about you is inaccurate or out of date, Twist Boutique will promptly correct it upon receipt of the changes from you.

How Does Twist Boutique Protect Your Information?

Twist Boutique implements a variety of security measures to maintain the safety of your personal information when you place an order. Wherever Twist Boutique collects sensitive information (such as credit card data), that information is encrypted and transmitted to Twist Boutique in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the web page. While Twist Boutique uses encryption to protect sensitive information transmitted online, Twist Boutique also protects your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which Twist Boutique stores personally identifiable information are kept in a secure environment.

Children’s Use Of The Website

The Website is intended for users who are 13 years of age and older. If you are under the age of 13, you are not permitted to submit any personal information to the Website. The Website is not directed to children under 13, and does not knowingly collect any personal information from children under 13. Twist Boutique will promptly delete any personal information from a person under the age of 13 should Twist Boutique discover that it has collected such information from a person under the age of 13 without verification of parental consent.

SMS/MMS MOBILE Messaging Marketing Program

By subscribing to Twist Boutique text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when you subscribed, and that the messages may be sent via automatic telephone dialing system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt-out. You understand and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at

Your Consent

By using the Website, you consent to Twist Boutique’s online privacy policy.

If you feel that Twist Boutique is not abiding by this privacy policy, you should contact Twist Boutique immediately via telephone at 920-445-3374  or via

Frequently asked questions

We accept returns up to 10 days after delivery, if the item is unused and in its original condition with tags attached for an exchange or a store credit.

All sale items, jewelry, and beauty products are final sale.


Monday: 10am-6pm

Tuesday: 10am-6pm

Wednesday: 10am-6pm

Thursday: 10am-8pm

Friday: 10am-6pm

Saturday: 10am-4pm

Sunday: 12pm-4pm

Please allow 2-3 days for us to process your order. We aim to process all orders as soon as possible, but as we are a small business doing everything ourselves, we may encounter delays from time to time.

We offer a flat rate shipping fee of $8.95 for all orders to the USA or free on orders $150+.

Shipping costs for orders outside of the USA will be calculated at checkout.

We accept returns up to 10 days after delivery, if the item is unused and in its original condition with tags attached for an exchange or a store credit.

All sale items, jewelry, and beauty products are final sale.

Treat all of our items with love and care, and they will last a lifetime.

Please either hand wash or wash our products in cold water on a very low cycle.

We recommend hanging our products to dry or to put them in the dryer for 5 minutes on very low heat.