Our return policy is for online and in-store credit only.
*Online orders CANNOT be changed or canceled after checkout.
Twist Boutique allows returns within 10 days from when the package is delivered or at time of transaction for in-store pick up.
Damages must be reported to Twist Boutique within 3 days of receiving merchandise or cannot be returned.
Please inform us of your return by emailing email@example.com and including your full name, order #, and items being returned. We will gladly accept your return of items in original condition, (unworn, unwashed, undamaged) with all original tags attached and original receipt. Return your order using the shipping carrier of your choice.
Ship To: Twist Boutique
760 Willard Drive
Green Bay, WI 54304
All clearance, sale items, jewelry and accessories are considered final sale, and shall not be subject to our return policy. All shipping charges are non-refundable and are at the expense of the customer. We reserve the right to refuse credit of the returned item if the above criteria are not met.
When orders are returned in their original condition, a full credit (minus shipping) will be emailed as an e-certificate code which can be used when shopping online or in-store within 1 year of receipt.
Once a return item is received at Twist Boutique please allow 2 weeks to process.
Please email firstname.lastname@example.org with questions.