Returns

Our return policy is for online and in-store credit only.

*Online orders CANNOT be changed or canceled after checkout.

Twist Boutique allows returns within 10 days from when the package is delivered or at time of transaction for in-store pick up.

Damages must be reported to Twist Boutique within 3 days of receiving merchandise or cannot be returned.

Please inform us of your return by emailing info@twistboutique.com and including your full name, order #, items being returned, and the reason for the return.  We will gladly accept your return of items in original condition, (unworn, unwashed, undamaged) with all original tags attached.  Return your order using the shipping carrier of your choice or you may request we send you a return label. Return shipping is non-refundable, unless there was a mistake on our end.  

Ship To:  Twist Boutique
                Attn:  Returns
                760 Willard Drive
                Suite 414
                Green Bay, WI 54304

All clearance, sale items, jewelry and accessories are considered final sale, and shall not be subject to our return policy.  All shipping charges are non-refundable and are at the expense of the customer.  We reserve the right to refuse credit of the returned item if the above criteria are not met.

When orders are returned in their original condition, a full credit (minus shipping) will be emailed as an e-certificate code which can be used when shopping online or in-store within 1 year of receipt.

Once a return item is received at Twist Boutique please allow 2 weeks to process.

Please email info@twistboutique.com with questions. 

Customer Care: (920) 445-3374

 

 

 

SIZE CHART

The chart below offers general sizing information.  Fit can vary based on style and brand.  For more specific sizing information please reference the about the fit section or contact our fit specialists at info@twistboutique.com

 SIZE  US SIZE  UK SIZE  EUR SIZE JEANS  BUST  WAIST  HIPS
 X-SMALL 0-2  32-34  24-25  31-32  24-26  34-35 
 SMALL 2-4  6-8  36-38  26-27  33-34  26-27  36-37 
MEDIUM
6-8  10-12  40-42  28-29  35-36  28-29  38-39 
 LARGE 10-12  14-16  4-46  30-31  37-39  30-32  40-42 
 X-LARGE 14  18  48  3-33  40-42  33-35   43-45 

 Measuring Tips
We measure each item from side seam to side seam, on a flat surface. Please consider the fabric content of each item, as fabric containing stretch may have give.
Bust
Measure around the fullest part of your bust making sure the tape fits comfortably and is parallel to the floor.

Waist
Measure around the narrowest part of your waist below your rib cage and above the hips making sure the tape fits comfortably and is parallel to the floor.
 Hips
Measure around the widest part of your hips below your waist and above your thigh making sure the tape fits comfortably and is parallel to the floor.
Return Policy
Our return policy is for online and in-store credit only. *Online orders CANNOT be changed or canceled after checkout.
Twist Boutique allows returns within 10 days from when the package is delivered or at time of transaction for in-store pick up.


Damages must be reported to Twist Boutique within 3 days of receiving merchandise or cannot be returned.

Items marked with Final Sale cannot be returned, refunded or exchanged. For any questions, please email info@twistboutique.com.