APPAREL gift purchases (including SALE items) made between Nov 1 and Dec 24 may be EXCHANGED for store credit through Jan 30, 2021.
Our return policy is for online and in-store credit only. Sale items are FINAL SALE.
*Online orders CANNOT be changed or canceled after checkout.
Twist Boutique allows returns within 10 days from when the package is delivered or at time of transaction for in-store pick up.
Damages must be reported to Twist Boutique within 3 days of receiving merchandise or cannot be returned.
Please inform us of your return by emailing email@example.com and including your full name, order #, items being returned, and the reason for the return. We will gladly accept your return of items in original condition, (unworn, unwashed, undamaged) with all original tags attached. Return your order using the shipping carrier of your choice or you may request we send you a return label. Return shipping is non-refundable, unless there was a mistake on our end.
Ship To: Twist Boutique
760 Willard Drive
Green Bay, WI 54304
All clearance, sale items, jewelry and accessories are considered final sale, and shall not be subject to our return policy. All shipping charges are non-refundable and are at the expense of the customer. We reserve the right to refuse credit of the returned item if the above criteria are not met.
When orders are returned in their original condition, a full credit (minus shipping) will be emailed as an e-certificate code (store credit) which can be used when shopping online or in-store. This store credit does not have an expiration date. The credit is your responsibility and we are not able to honor a lost code required for the store credit. For security reasons, only the receiver of the store credit has the unique digital code.
Once a return item is received at Twist Boutique please allow 2 weeks to process.
Please email firstname.lastname@example.org with questions.Customer Care: (920) 445-3374
The chart below offers general sizing information. Fit can vary based on style and brand. For more specific sizing information please reference the about the fit section or contact our fit specialists at email@example.com
|SIZE||US SIZE||UK SIZE||EUR SIZE||JEANS||BUST||WAIST||HIPS|
We measure each item from side seam to side seam, on a flat surface. Please consider the fabric content of each item, as fabric containing stretch may have give.
Measure around the fullest part of your bust making sure the tape fits comfortably and is parallel to the floor.
Items marked with Final Sale cannot be returned, refunded or exchanged. For any questions, please email firstname.lastname@example.org.